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‘No such host is known’ warning while transferring the messages using Narawen Inox POP3 Connector

Symptoms
Messages are not transferred. Following warning is reported into Event Log:

Report for message xxx of xxx from xxxx.

Delivery report:
Status: Not completed
xxx@xxx:
Not delivered. No such host is known.

Cause
Narawen Inox POP3 Connector used reverse DNS lookup to retrieve mail host name. In some network configurations this query fails with error message ‘No such host is known’.

Solution
Upgrade to the latest release of Narawen Inox POP3 Connector.

Applies to
Narawen Inox POP3 Connector 5.2 SR1 (2008-02-05)
Narawen Inox POP3 Connector 5.2 (2007-11-14)
Narawen Inox POP3 Connector 5.1 SR1 (2006-09-25)
Narawen Inox POP3 Connector 5.1 (2006-06-14)
Narawen Inox POP3 Connector 5.0 (2005-11-10)

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