Narawen Software Knowledge Base

Product support articles

‘Can not retrieve mailbox statistics’ error while transferring the messages using Narawen Inox POP3 Connector

Symptoms
Messages are not transferred. Following error is reported into Event Log:

Can not retrieve mailbox statistics from xxxx.
Value was either too large or too small for an Int32.

Cause
Narawen Inox POP3 Connector could not handle properly POP3 mailboxes were awaiting messages occuppy more than 2 GB.

Solution
Upgrade to the latest release of Narawen Inox POP3 Connector.

Applies to
Narawen Inox POP3 Connector 5.4 (2011-07-27)
Narawen Inox POP3 Connector 5.3 (2010-01-11)
Narawen Inox POP3 Connector 5.2 SR2 (2009-10-23)
Narawen Inox POP3 Connector 5.2 SR1 (2008-02-05)
Narawen Inox POP3 Connector 5.2 (2007-11-14)
Narawen Inox POP3 Connector 5.1 SR1 (2006-09-25)
Narawen Inox POP3 Connector 5.1 (2006-06-14)
Narawen Inox POP3 Connector 5.0 (2005-11-10)

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One response to “‘Can not retrieve mailbox statistics’ error while transferring the messages using Narawen Inox POP3 Connector

  1. Pingback: What’s new in Narawen Inox POP3 Connector 5.4 SR-1 « Narawen Software Knowledge Base

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